Shipping

Shipping Information

 

Free pick up in-store (We will NOT be offering pick-up during lockdown)

Pick-up address is 4/18 Bluett Drive, Smeaton Grange.

You will receive an email notification that your order is ready for pick-up and our pick-up hours will be sent to you via email.

 

    Domestic: 

    Shipping is a flat rate of $12 to Australian locations. 

    Regular Post 2 - 4 days - via Australia Post

    Tracking number will added to orders once postage label is created and you will be sent an email via Auspost with these details.

    All the delivery times are provided as guidelines only. All orders are packed with appropriate eco friendly protective packaging. Handling time for orders is 1 - 2 days prior to posting. 

     

    International (possible delays due to covid-19):

    Shipping is calculated by Australia Post dependant on weight and location.

    Standard - delivery time estimate 7 business days 
    This postage option has tracking with email notifications

    Economy Air - we don't offer this postage option as it doesn't have tracking and we won't be responsible if your order does not arrive. 

     

    Damaged items

    If by chance, the goods get damaged during delivery, please contact Latara via email hello@lataraceramics.com.au within 48 hours of receiving your order.

    If you're unable to find what you're looking for check out the "Terms & Conditions" section or contact us directly.