Latara Ceramics does not refund or exchange items due to a change of mind. All orders are final. Upon delivery of your order, if you notice a problem please contact LC* within 7 days to rectify. After this time LC* does not accept responsibility for any adjustment of orders.
The item was damaged during transit. What do I do?
I take great care in packaging your orders as safely as possible. In the unfortunate event where goods arrive damaged and/or faulty, please contact me within 24 hrs of the receipt of the goods. I may request photographic proof of breakage or damage. We will do our best to replace the item although it is not always possible and I cannot take responsibly for items broken during transit.
*LC - Latara Ceramics