Terms & Conditions

If you're unable to find what you're looking for check out the "Shipping" section or contact me directly.

Return Policy 

Latara Ceramics does not refund or exchange items due to a change of mind. All orders are final. Upon delivery of your order, if you notice a problem please contact LC* within 7 days to rectify. After this time LC* does not accept responsibility for any adjustment of orders. 

The item was damaged during transit. What do I do?

I take great care in packaging your orders as safely as possible. In the unfortunate event where goods arrive damaged and/or faulty, please contact me within 24 hrs of the receipt of the goods. I may request photographic proof of breakage or damage. We will do our best to replace the item although it is not always possible and I cannot take responsibly for items broken during transit.  

*LC - Latara Ceramics